News

Big Chain Repair Shops Are Performing Unecessary Repairs

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One of the things we always like to mention to customers who come into our shop is that we pride ourselves on being fair and honest with our diagnosis and with our work. We always knew that the big chain repair repair shops we shifty, and now the proof is coming in.

Allegedly, Office Depot is under fire for services that a former employee believes take advantage of unsuspecting customers.

 The retailer says it helps about 6,000 customers per week with its free PC health checks, and that it does not condone any of the alleged conduct we uncovered. But CBS affiliate KIRO-TV’s undercover cameras showed how employees used the service to sell customers expensive computer repairs that weren’t there.

The full article can be found here: http://www.cbsnews.com/news/office-depot-investigation-free-computer-check-service-sells-unnecessary-repairs/

Apparently they told customers that their computers were infected with Malware, even if the computers were brand new out of the box!

As part of the investigative report, new computers were purchased at Office Depot and then immediately brought to technicians at a different store, a technician said, “Malware symptoms were found in the machine.”

And of course, the company declined an on camera interview, but a spokesperson said: “We intend to fully review the assertions and take appropriate action.”

Don't be fooled or ripped off by those big chain repair shops, use a local repair shop like ours.

Our Online Store for Refurbished Computers and Flat Screens Is Now Live!

Looking for a great gift idea for a parent, grandparent or student?

We have some great deals on used computers and flat screens here at our shop.

From time to time, customers will bring in a computer for repair and then abandon the computer here at our shop. Maybe they can't pay the bill or just don't want to be bothered anymore with the computer so they just write it off. And sometimes it is a decent computer that still has some life in it.

So after we take possession of the computer, we will make any repairs needed to computer if we have not already done so, and put it out in our showroom for sale.

And now you don't have to come in to our shop to see what bargains we have for sale because we just launched an online store to showcase these refurbished computers!

Click here to view our online store.

A used computers will make a great gift for a parent, grandmother or student!


We also have an assortment of used Dell flat screens for sale. $20 each. You can't beat that price!